Mental Health
Twice as Many People Say Chatbots Hurt Loneliness Support as Help
U.S. adults on whether chatbots help or hurt people seeking loneliness support
Twice as Many People Say Chatbots Hurt Loneliness Support as Help

Why it matters: Pew finds Americans are twice as likely to say AI chatbots do more to hurt than help people who use them for loneliness support, 39% vs 19%, even as 34% of adults already turn to chatbots for at least one health reason.
View source →- Source
- Pew Research Center
- Unit
- % of U.S. adults
- Data as of
- June 28, 2026
- Scope
- Pew Research Center survey of U.S. adults on AI chatbots for health