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Heep

Heep handles restaurant guest messages, missed-call follow-ups, reservations, reminders, and performance tracking for restaurant operators and groups.

Try Heep

heep.ai·From €99 per month·Checked 2026-08-29

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Heepheep.ai
Heep screenshot
Heepheep.ai

What is Heep?

Heep is a restaurant-focused AI assistant for managing guest communications and bookings. It brings WhatsApp, Instagram, Messenger, email, and missed-call follow-ups into one workflow, sends reservation reminders, and supports reactivation messages. Restaurants can monitor reservations, no-shows, messages, and generated revenue from a mobile app.

What are the pros and cons of Heep?

Strengths

Covers missed calls, social messaging, email, reminders, and follow-ups in one system
Designed around restaurant reservations and no-show reduction
Provides mobile access during service
Tracks reservations recovered and revenue generated
Supports management across multiple restaurant locations

Trade-offs

The product is focused on restaurant bookings and guest communications rather than broad, general-purpose customer support
The main plan is priced by message volume, so costs increase as usage grows
Restaurant groups and larger deployments require a tailored proposal

What are Heep’s key features?

Turns missed calls into reservation requests through automatic customer messages
Centralizes WhatsApp, Instagram, Messenger, and email conversations
Sends automatic reservation reminders and follow-ups
Reactivates conversations when guests stop responding
Supports campaigns for launches and special events
Provides mobile analytics for messages, bookings, peak periods, no-shows, and revenue

What are the best use cases for Heep?

Recover reservations from calls that staff cannot answer during service
Manage guest questions and booking requests across messaging channels
Send reminders before visits to reduce no-shows
Follow up with guests after conversations stop
Run targeted messages for restaurant launches and special events
Monitor booking performance across multiple restaurant locations

What is the pricing for Heep?

PlanPriceDetails
Single plan€99 per monthPer pack of 1,000 messages, including missed calls, all social networks, reminders, follow-ups, conversation analysis, mobile app, and monthly reports.

Pricing is based on message volume and number of establishments. Customers can add message packs or addresses as they grow. Groups can request a tailor-made proposal.

Checked 2026-08-29 · source

Who is Heep best for?

restaurant operatorsA fit for restaurants that need to capture bookings when staff cannot answer calls or messages.
small teamSmall restaurant teams can use the automated reminders, follow-ups, and mobile app to reduce phone workload during service.
restaurant groupsRestaurant groups can manage multiple locations and compare booking activity from a shared interface.
Not for
  • Businesses that do not handle restaurant reservations or guest inquiries, since Heep is built around bookings, no-show reduction, and service messaging.

What are the best Heep alternatives?

Where can I try Heep?

Open heep.ai